Why don't any records export when I run a job?

Generally, only submissions that were uploaded since the last time the job was run will be exported.  If no submissions have been uploaded since the job last ran, then no records will be found to export.

Testing

For testing purposes you may want to export the same submissions multiple times. To do this, directly select and export a range of submission from the Format tab.  Set the date range of submissions to query in the top left of the screen.  Click the Run button to export any submission in that range.  When the export is complete the tree view on the left hand side of the screen will be refreshed with the submissions that were found in the selected range.

Starting Over


On occasion, you may want to re-process submissions by starting over at a specific date. To do this, set the Start At date on the Settings tab back to the date at which you want to start. You also need to click Clear Download List. During normal processing, Sync & Save tracks the submissions that have been downloaded so that it only downloads each submission once. Clearing the download list allows you to re-download submissions.

 

    If the program is only exporting two records, then see the answer here.

    Problems

    1. 500 Server Error
    2. QuickBooks: A QuickBooks company data file is already open and it is different from the one requested or there are multiple company files open.
    3. Error parsing c:\Windows\Microsoft.NET\Framework\v4.0.30319\config\machine.config Parser returned error 0x80070005
    4. QuickBooks: This application requires Single User file access mode and there is already another application sharing data with this QuickBooks company data file.
    5. Invoke or BeginInvoke cannot be called on a control until the window handle has been created
    6. Some required QuickBooks components do not apear to be installed. Please search for and download QBFC11_0Installer.exe
    7. Errors: OLEDB
    8. WebService error in Sync And Save
    9. How come only two records are exported?
    10. No attachments are exported
    11. Upload from Excel source has truncated values
    12. Why don't any records export when I run a job?
    13. LoadSchemaDataSet Column 'Column' is constrained to be unique. Value 'XX' is already present.
    14. GetSubmissionNext Could not find a part of the path
    15. How to completely uninstall Sync & Save
    16. System.ApplicationException: Oracle Import: System.TypeInitializationException
    17. Error: Sync & Save is already running under another user account.
    18. Oracle.DataAccess.Client.OracleException: ORA-00904: "XXXXX": invalid identifier
    19. Excel cannot open the file 'xxxx.xlsm' because the file format or file extension is not valid.
    20. System.TypeInitializationException: The type initializer for 'Oracle.DataAccess.Client.OracleConnection' threw an exception. Oracle.DataAccess.Client.OracleException: The provider is not compatible with the version of Oracle client
    21. Lookup Table Error: The columns on the server do not match.
    22. Jobs disappear after upgrading from 1.2.x to 1.3.x
    23. Export Data Error System.Xml.XmlException: System.Xml.XmlException: An error occurred while parsing EntityName.
    24. Sync Dispatch Status Error System.Xml.XmlException: An error occurred while parsing EntityName.
    25. Communication Error The remote server returned an error: (401) Unauthorized
    26. The remote name could not be resolved: 'wss-dot-mydoforms-hrd.appspot.com'
    27. Export Connection Error Sage.Peachtree.DataAccess.DTIException: DTI PvConnectServer returned error: 7025
    28. Save Changes Error System.NullReferenceException: System.NullReferenceException: Object reference not set to an instance of an object.
    29. System.Net.WebException: The request failed with HTTP status 417: Expectation Failed.
    30. Currency values are not exported if the Sync & Save data type is set to Decimal
    31. Error: "Record is too large." when exporting to Access
    32. The Local Date Time Data Type option does not convert to local time
    33. Export Connection Error System.DllNotFoundException: System.DllNotFoundException: Unable to load DLL 'OraOps11w.dll'
    34. Error: UnauthorizedAccessException
    35. Upload Dispatch Error System.ApplicationException: Missing filer params
    36. The underlying connection was closed: An unexpected error occurred on a receive.
    37. Errors when communicating through proxy server
    38. System.ApplicationException: Access Automation Import ---> System.UnauthorizedAccessException: Retrieving the COM class factory for component with CLSID {73A4C9C1-D68D-11D0-98BF-00A0C90DC8D9} failed due to the following error: 80070005 Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)).
    39. Windows Task Scheduler System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
    40. System resource exceeded.
    41. Web service returned: {"error":"Forbidden"}
    42. Lookup Table Job: No records found
    43. SMTP Time Out when sending notification through Gmail account
    44. QuickBooks: The application trying to connect to QuickBooks is not supported while multiple instances of QuickBooks are running.
    45. QuickBooks: The user you are trying to log in with is already logged in from another machine.
    46. System.Exception: deleteLookupTableData called 10 times. Aborting delete.
    47. Error in Quickbooks Invoice Response, Status Code: 3250
    48. Receive Data Error System.ArgumentOutOfRangeException: System.ArgumentOutOfRangeException: The added or subtracted value results in an un-representable DateTime.
    49. Sync & Save will not start
    50. Error: System.IO.DirectoryNotFoundException: Could not find a part of the path
    51. QuickBooks: COMException: A QuickBooks company data file is already open and it is different from the one requested or there are multiple company files open.
    52. QuickBooks: COMException: The user you are trying to log in with is already logged in from another machine.
    53. QuickBooks Time Entry: Status Code 3310
    54. QuickBooks: COMException (0x80040408): Could not start QuickBooks.
    55. QuickBooks Time Entry: Exception from HRESULT 0x80040300
    56. Lookup table data from Access database is scrambled

    Feedback and Knowledge Base